Difference between revisions of "PublicHome/Software/Products/SplTools/FAQ"
(FAQ without pics)
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<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>
 
<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>
  
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== What is the SpartanLync "ECU Device ID" Number? ==
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==What is the SpartanLync "ECU Device ID" Number?==
  
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The SpartanLync "ECU Device ID" Number is a 6-digit combination of letters and numbers printed on the outside cover of every SpartanLync ECU device plugged into a Geotab GO device in a customer vehicle.
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The SpartanLync "ECU Device ID" Number is a 6-digit combination of letters and numbers printed on the outside cover of every SpartanLync ECU device, which is physically connected to a Geotab GO device within a vehicle.
  
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== In SpartanLync Tools, Why is the "ECU Device ID" Number Important? ==
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==Why is the "ECU Device ID" Number Important?==
  
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This ECU Device ID is communicated to Geotab every time the Vehicle Ignition occurs. Therefore seeing this ID in SpartanLync Tools indicates a working SpartanLync / Geotab Installation and connection.
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The ECU Device ID is communicated to Geotab every time the Vehicle Ignition occurs. Therefore seeing this ID in SpartanLync Tools indicates a working SpartanLync / Geotab Installation and connection.
  
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This ECU Device ID <b>AFTER</b> turning on vehicle ignition and waiting max 5 minutes before using refreshing the SpartanLync Tools App.
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This ECU Device ID will appear in the SpartanLync Tools App <b>AFTER</b>;
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# Ensuring the SpartanLync ECU device and the Geotab GO device are physical connected
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# Turning on the vehicle ignition and hearing a beep from the SpartanLync ECU device, indicating a successful power connection
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# Waiting up to a max of 5 minutes  
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# Launching SpartanLync Tools App or refreshing the Vehicle list by clicking the Vehicle "Refresh" button.
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Look for this ID within the SpartanLync Tools App, beside a Geotab Vehicle name "e.g. 2022 (0012AB)" in the Vehicle List

Revision as of 22:32, 10 October 2019

SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)

What is the SpartanLync "ECU Device ID" Number?

The SpartanLync "ECU Device ID" Number is a 6-digit combination of letters and numbers printed on the outside cover of every SpartanLync ECU device, which is physically connected to a Geotab GO device within a vehicle.

Why is the "ECU Device ID" Number Important?

The ECU Device ID is communicated to Geotab every time the Vehicle Ignition occurs. Therefore seeing this ID in SpartanLync Tools indicates a working SpartanLync / Geotab Installation and connection.

This ECU Device ID will appear in the SpartanLync Tools App AFTER;

  1. Ensuring the SpartanLync ECU device and the Geotab GO device are physical connected
  2. Turning on the vehicle ignition and hearing a beep from the SpartanLync ECU device, indicating a successful power connection
  3. Waiting up to a max of 5 minutes
  4. Launching SpartanLync Tools App or refreshing the Vehicle list by clicking the Vehicle "Refresh" button.

Look for this ID within the SpartanLync Tools App, beside a Geotab Vehicle name "e.g. 2022 (0012AB)" in the Vehicle List

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