Difference between revisions of "PublicHome/Software/Products/SplTools/FAQ"

(Created page with "<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong> == What is SpartanLync Tools == SpartanLync Tools is a Mobile, Tablet and...")
 
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<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>
 
<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>
  
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== What is SpartanLync Tools ==
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== What is the SpartanLync "ECU Device ID" Number? Why is it Important in SpartanLync Tools? ==
  
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SpartanLync Tools is a Mobile, Tablet and Desktop Web Application that operates as a MyGetoab plugin, technically called an Add-In, within the MyGeotab platform.
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The SpartanLync "ECU Device ID" Number is a 6-digit combination of letters and numbers printed on the outside cover of every SpartanLync ECU device plugged into a Geotab GO device in a customer vehicle.
  
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SpartanLync Tools gives Geotab customers the ability to Discover, Monitor, and Report on SpartanLync devices and sensors installed into fleets of vehicles installed with a Geotab GO device.
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This ECU Device ID is communicated to Geotab every time the Vehicle Ignition occurs. Therefore seeing this ID in SpartanLync Tools indicates a working SpartanLync / Geotab Installation and connection <b>AFTER</b> turning on vehicle ignition and waiting max 5 minutes before using refreshing the SpartanLync Tools App.
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=== Sites ===
 
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* [https://my.geotab.com/ MyGeotab Launch Site]
 
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* [https://help.spartansense.com/geotab/ SpartanLync Tools Production Site]
 

Revision as of 21:44, 10 October 2019

SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)

What is the SpartanLync "ECU Device ID" Number? Why is it Important in SpartanLync Tools?

The SpartanLync "ECU Device ID" Number is a 6-digit combination of letters and numbers printed on the outside cover of every SpartanLync ECU device plugged into a Geotab GO device in a customer vehicle.

This ECU Device ID is communicated to Geotab every time the Vehicle Ignition occurs. Therefore seeing this ID in SpartanLync Tools indicates a working SpartanLync / Geotab Installation and connection AFTER turning on vehicle ignition and waiting max 5 minutes before using refreshing the SpartanLync Tools App.

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