PublicHome/Software/Products/SplTools/FAQ - Revision history

WikiAdmin at 15:19, 2 July 2020

2020-07-02T15:19:12Z

WikiAdmin at 14:25, 2 July 2020

2020-07-02T14:25:38Z

WikiAdmin at 14:19, 2 July 2020

2020-07-02T14:19:54Z

WikiAdmin at 14:19, 2 July 2020

2020-07-02T14:19:27Z

WikiAdmin at 13:28, 2 July 2020

2020-07-02T13:28:57Z

WikiAdmin at 20:40, 1 July 2020

2020-07-01T20:40:34Z

WikiAdmin at 20:26, 1 July 2020

2020-07-01T20:26:10Z

WikiAdmin: Individual TempTrac timestamps

2020-02-25T16:13:15Z

Individual TempTrac timestamps

WikiAdmin at 15:53, 25 February 2020

2020-02-25T15:53:23Z

WikiAdmin: /* Why is the "ECU Device ID" Number found ONLY after 48 hours WHILE Sensor data was found for today? */

2019-11-08T18:43:05Z

Why is the "ECU Device ID" Number found ONLY after 48 hours WHILE Sensor data was found for today?

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 ==How frequently does the SpartanLink ECU send data to a connected Geotab GO device?==
-After vehicle ignition, the Geotab GO device will receive the "ECU Device ID" Number within the first 2.3 seconds.  TPMS and TempTrac Sensor Data will then be received within 21 to 41 seconds of ignition about 70% of the time and up to 81 seconds in the worst cases.
+After vehicle ignition, the Geotab GO device will receive the "ECU Device ID" Number within the first 2.3 seconds.  TPMS and TempTrac Sensor Data will then be received within 21 to 41 seconds of ignition about 70% of the time and up to 81 seconds in the worst cases.<p>
-During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its "Curve Logic" communications algorithm.
+During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its "Curve Logic" communications algorithm.<p>
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 After vehicle ignition, the Geotab GO device will receive the "ECU Device ID" Number within the first 2.3 seconds.  TPMS and TempTrac Sensor Data will then be received within 21 to 41 seconds of ignition about 70% of the time and up to 81 seconds in the worst cases.
-During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its communications algorithm.
+During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its "Curve Logic" communications algorithm.
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← Older revision		Revision as of 14:19, 2 July 2020
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	During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its communications algorithm.		During normal operation the SpartanLink ECU transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds, but the storage of data to the Geotab network and retrieval by SpartanLync Tools is dependent on the Go Device Plan and its communications algorithm.
−

	<br />		<br />

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 When sensor data from the SpartanLink ECU is received by the Geotab GO device, that data is stamped with a timestamp in UTC and stored in the Geotab network.<p>
 For Reports and Status updates, SpartanLync Tools retrieves all sensor data from the Geotab network as UTC, converts it to the users timezone (as defined in settings) and then displays it.<p>
-Other than TPMS and TempTrac Sensor Data, the SpartanLink ECU also transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds. This Device ID is also timestamped in UTC and displayed by SpartanLync Tools to help identify when the vehicle was last active.
+Other than TPMS and TempTrac Sensor Data, the SpartanLink ECU also transmits to the Geotab GO device it's "ECU Device ID" Number every 10 seconds. This Device ID is also timestamped in UTC and displayed by SpartanLync Tools to help identify the vehicle is connected correctly and active.
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 This makes the asterisk symbol '''(*)''' a very helpful diagnostic tool to identify whether the ECU is communicating correctly right now with its paired GO device on that vehicle.
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 The Geotab GO device in a vehicle has an internal clock that is syncronized with the MyGeotab network.<p>
 When sensor data from the SpartanLink ECU is received by the Geotab GO device, that data is stamped with a timestamp in UTC and stored in the Geotab network.<p>
-For Reports and Status updates, SpartanLync Tools retrieves all sensor data from the Geotab network as UTC, converts it to the users timezone (as defined in settings) and then displays it.
+For Reports and Status updates, SpartanLync Tools retrieves all sensor data from the Geotab network as UTC, converts it to the users timezone (as defined in settings) and then displays it.<p>
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← Older revision		Revision as of 20:26, 1 July 2020
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	<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>		<strong>SpartanLync Tools (MyGeotab App Integration) - Frequently Asked Questions (F.A.Q)</strong>
		+
		+	==Where do Timestamps in SpartanLink Tools come from?==
		+	The Geotab GO device in a vehicle has an internal clock that is syncronized with the MyGeotab network.<p>
		+	When sensor data from the SpartanLink ECU is received by the Geotab GO device, that data is stamped with a timestamp in UTC and stored in the Geotab network.<p>
		+	For Reports and Status updates, SpartanLync Tools retrieves all sensor data from the Geotab network as UTC, convert it to the users timezone (as defined in settings) and then displays it.
		+
		+	<br />

	==What is the SpartanLync "ECU Device ID" Number?==		==What is the SpartanLync "ECU Device ID" Number?==

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-==In Sensor Reports, Why is the timestamp for TempTrac Zone 1 sensor different than the timestamp for Zone 2 sensor?==
+==In Sensor Reports, why is the timestamp for the TempTrac Zone 1 sensor different than timestamp for the Zone 2 sensor?==
-This is very common occurrence as Zone 1 and Zone 2 sensors are completely independent.
+This is a very common occurrence as Zone 1 and Zone 2 TempTrac sensors are completely independent.

← Older revision		Revision as of 15:53, 25 February 2020
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	You would have to research further about the installation in that situation to find out which of the above scenarios is true.		You would have to research further about the installation in that situation to find out which of the above scenarios is true.
		+
		+	<br />
		+
		+	==In Sensor Reports, Why is the timestamp for TempTrac Zone 1 sensor different than the timestamp for Zone 2 sensor?==
		+	This is very common occurrence as Zone 1 and Zone 2 sensors are completely independent.

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 The Geotab GO telematics device will report:
-* Sensor Data every 2/3 minutes when the vehicle is STATIONARY (or less when vehicle is MOVING) and the data has changed.
+*Sensor Data every 2/3 minutes when the vehicle is STATIONARY (or less when vehicle is MOVING) and the data has changed.
-* ECU Device ID on IGNITION of vehicle.
+*ECU Device ID on IGNITION of vehicle.
 Therefore you can expect to get much more frequent sensor readings reported than transmissions of the ECU Device ID, '''especially in a 3-wire harness situation''' where the YELLOW ignition wire is not disconnected very often; leaving you to have to search longer in SpartanLync Tools for a ECU Device ID reported.
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 In a vehicle, this means that;
-# The vehicle is stationary with a long or infinite standby power and the ignition off (configurable as custom parameter or the MyGeotab setting shown below)
+#The vehicle is stationary with a long or infinite standby power and the ignition off (configurable as custom parameter or the MyGeotab setting shown below) [[File:SplTools-MyGeotab-Setting-TurnExternalDeviceOffWhen.png|border|frameless|400x400px]]
-# or a vehicle has been moving or idling non-stop without being turned off for over 24 hours.
+#or a vehicle has been moving or idling non-stop without being turned off for over 24 hours.
 You would have to research further about the installation in that situation to find out which of the above scenarios is true.