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= SpartanLync X23 Manager — Data Deletion Request =

'''Effective date: July 28, 2026'''

This page explains how to delete the data associated with your '''SpartanLync X23 Manager''' ("X23-Mgr") account and App. For what we store and why, see the [[PublicHome/Software/Products/SplX23/PrivacyPolicy|X23 Manager Privacy Policy]].

The X23-Mgr App keeps most data '''on your device'''. Data only reaches SpartanLync's cloud if you sign in and use '''Fleet-Share'''. You can delete either, using the options below.

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== Delete data stored on your device ==

Your on-device configuration, preferences and cached history are removed when you:

* '''Uninstall the App''' — removes all locally stored data. On Desktop (Windows / macOS), the uninstaller also removes the App's configuration; or
* '''Run Factory Reset''' — Settings → Factory Reset wipes the App's data on the device.

== Delete your cloud data from within the App ==

If you're signed in and have data stored in the cloud:

# Open '''Settings → Factory Reset'''.
# Tick '''"Delete my X23 Fleet account preferences"''' in the confirmation dialog — shown only when you're signed in, online, and have cloud data to remove.
# Confirm.

The App deletes your Fleet account record from the cloud and verifies the deletion succeeded '''before''' wiping the App. If it can't reach the service, the reset is cancelled so nothing is left half-deleted.

== Request deletion by email ==

To delete your cloud data without using the App — or to remove the Fleet-Share history (Logs, Statistics and Alerts/Status) associated with your account — email us:

: '''support@spartanlync.com'''
: Subject: '''X23-Mgr Data Deletion Request'''
: Include the '''account email''' you sign in with.

We verify the request and delete the cloud data associated with your account — your Fleet account configuration and the Logs, Statistics and Alerts/Status records tied to your account — within '''30 days'''. We may retain a limited amount of information where required by law.

== What gets deleted ==

; Deleted
: Your Fleet account preferences and configuration, and the Logs, Statistics and Alerts/Status your account published to Fleet-Share, together with the account identifiers attached to them.

; Not applicable
: The X23-Mgr App does not collect or store your device's GPS location, so there is no location data to delete.

== Contact ==

: '''SpartanLync Technologies Corp.'''
: Burlington, Ontario, Canada
: support@spartanlync.com